top of page

Terms & Conditions

Updated: 29 Sept 2025

Welcome to Krystal Light Centre. By booking or participating in our services, classes, or retreats, you agree to the following Terms & Conditions:

​

1. General

  • These Terms & Conditions apply to all services offered by Krystal Light Centre, including readings, healings, classes, and retreats.

  • By making a booking, you confirm you have read, understood, and agree to these terms.

​

2. Services

  • All services are provided with care, professionalism, and respect.

  • Services are not intended to replace medical, legal, or financial advice.

  • Clients are encouraged to seek appropriate professional support where necessary.

​

3. Payments

  • Full payment or deposit (where specified) must be made to confirm your booking.

  • Payment methods will be advised at the time of booking.

​

4. Retreats & Deposits

  • A deposit is required to secure your place at a retreat.

  • All deposits are strictly non-refundable.

  • Remaining balances must be paid by the due date specified at the time of booking.​

​

If you cancel after paying, deposits cannot be refunded or transferred, though your booking may be transferred to another participant with prior approval.

​

5. Cancellations & Refunds

  • For services (readings, healings, classes): cancellations made at least 24 hours in advance may be rescheduled subject to availability.

  • Cancellations with less than 24 hours’ notice, or no-shows, may result in forfeiture of your payment.

  • Retreats follow the non-refundable deposit policy listed above.

​

6. Liability

  • Krystal Light Centre accepts no responsibility for any loss, damage, or injury sustained during services, classes, or retreats.

  • Participation is voluntary, and clients are responsible for their own wellbeing.

​

7. Privacy

  • Personal information collected is handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy.

  • Information will only be used for managing bookings, payments, and providing services.

​

8. Changes to Services

Krystal Light Centre reserves the right to make reasonable changes to services, events, or retreats when necessary. Clients will be notified of any significant changes.

​

9. Governing Law

These Terms & Conditions are governed by the laws of Western Australia

bottom of page